FAQs

Q: Do you make and ship all this stuff yourself?

A: We work with global manufacturers mostly in the USA and China to bring our exclusive designs to life and ship them all over the world! Our original designs are print-on-demand, meaning they only exist when you order. Your items get printed and assembled one piece at a time, eliminating the waste of inventory overstock 🌎 and making each one truly unique.

Q: How long does it take to ship?

A: Since most things here are made to order, it takes 5-10 days to create the item. Once done, it typically takes between 2-4 weeks to reach you, and we provide tracking for you to follow progress. We want it to be worth the wait!

Q: How are these cool things printed?

A: Almost all of our products are created using sublimation print technology, so rather than being added on top of the fabric, the pattern becomes part of the fabric! The result is a colorfast, vibrant, crisp high-definition print that stays looking great for a long time and won't wear off or wash away like some other forms of garment printing eventually do.

Q: Why is my order coming in several different shipments?

A: We have a few different manufacturer partners, each with separate logistics, so depending on what you order, it will likely come in separate packages. We don't centrally warehouse any inventory at this time. No worries, though, you will have tracking numbers for each individual package in your order!

Q: Oh no! Something is wrong with my order/it doesn't fit! What do I do?

A: In all the shops in all the world, you found Abyss Wares, took the leap to order from us, and waited patiently to get your special things, so we want to make sure you are happy with those special things! If we made an obvious mistake on our end or something horrible happened during shipping, we would need photos of what went wrong so we can sort it out for you right away. From there we can get a return or exchange going. We accept returns within 30 days of you receiving the item, so reach out right away if something is horribly wrong abysswares@gmail.com

Q: Do you do collabs or need influencers?

A: Yes! 👋🩷Reach out to Lorene at info@abysswares.com. Since we're just getting our business started, we can offer some seriously great deals and trades to collaborators willing to model, post on socials, and post our shop link on your websites!